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1000 Health Center Drive
(217) 258-2525
The Effingham Walk-In Clinic is open from 10am to 8pm Monday-Friday.

Carol Ray, BA, RN, CNOR

Director of Transitional Care Coordination and Utilization Management



  • Employed at Sarah Bush Lincoln since 1985
  • Involved with the creation of the Transitional Care Coordination Department since its inception in October of 2014. This department supports a major strategic initiative for Sarah Bush Lincoln (SBL) to support moving from patient “episodes of care” to proactively addressing patient care needs and coordinating care at all points of contact within the SBL system and community. It supports the goal of achieving the optimum level of health status for each patient at the most appropriate level of care
  • Director of Surgical Services (16 years)
  • Director, Health Services for SBL’s startup HMO insurance option, Community Health Plan (5 years)
  • Director of Utilization Review (2 years)
  • Utilization Case Manager (1 year)
  • Surgical Services RN staff position (5 years)


  • Bachelors of Arts, Eastern Illinois University, 2000
  • Associates Degree in Nursing, Olney Central College, 1985


  • Certified Perioperative Nurse, 2017

Honors & Awards

  • Received the Quality Improvement Champion Award from Health Resources & Services Administration, in Washington D.C. on July 18, 2018

Contact Information

Sarah Bush Lincoln
1000 Health Center Drive
Mattoon, IL 61938