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SBL Walk-In Clinics

Located in Charleston, Effingham, Mattoon, Tuscola and Vandalia
No appointment necessary.

SBL Walk-In Clinics

Convenient Care When You Need It

OUTPATIENT - A Department of Sarah Bush Lincoln Health Center

The Walk-In Clinics at Sarah Bush Lincoln provide convenient medical care for patients ages 6 months and older who have minor illnesses and injuries. Whether you have a cold, sore throat, ear infection, minor cut, sprain, or strain, our team is here to help you get the care you need.

Our clinics also offer diagnostic services, including X-rays, to help evaluate certain injuries and medical concerns. Please note that Walk-In Clinics do not draw laboratory tests (labs) and are not intended to treat chronic conditions or serious medical conditions. Patients are generally seen on a first-come, first-served basis.

Anyone with a life-threatening illness or injury should go to the nearest emergency room.

Online Reservations Now Available

Skip some of the wait with online reservations at our Mattoon and Charleston Walk-In Clinics!

Eligible patients can now reserve a same-day visit time on weekdays at these two locations. Traditional walk-in visits are still welcome, and no reservation is required.

How Online Reservations Work

  • Reserve at midnight: Reservations open at midnight each weekday, Monday through Friday, for that same day's visits.
  • Limited appointment times: Some visit times are available to reserve online.
  • Walk-ins are welcome: Additional time slots remain available for patients who arrive without a reservation.
  • Previous visit required: To use online reservations, you must have previously received care at any Sarah Bush Lincoln location.

Make an Online Reservation

Online reservations are currently available only at the Mattoon and Charleston Walk-In Clinics, with plans to expand the program to additional Walk-In Clinic locations in the coming months.

Know Before You Visit

  • Age: Patients must be at least 6 months old.
  • Conditions treated: Minor illnesses and injuries.
  • Diagnostic services: Imaging (Xray only), on-site testing for strep, flu, covid, RSV, and mono. No blood draws.
  • Appointments: Walk-ins are welcome, and eligible patients may reserve online at participating locations on weekdays.
  • Emergencies: For life-threatening illnesses or injuries, go to the nearest emergency room.

Our goal is to make accessing care as convenient as possible while helping you understand which services are right for your needs.

 

Charleston

2040 Lincoln Ave., Suite 100
Charleston, IL
217-345-2030
Fax: 217-345-2045
Directions

Accepting Patients: 
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Skip the Wait: Reserve Your Walk-In Spot Online

At the Charleston location, you can now reserve your walk-in appointment online for the Charleston Walk-In Clinic.

  • Half of the day’s appointments are reservable online.
  • The rest remain open for traditional walk-ins.
  • Reservations open at midnight each day.

This reservation program will roll out to all of our Walk-In Clinic locations in the coming weeks.


Effingham

SBL Bonutti Clinic
1303 W. Evergreen Ave., Suite 100
Effingham, IL
217-540-6123
Fax: 217-347-7197
Directions

Accepting Patients: 
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Acute Orthopedic Walk-In

SBL Bonutti Clinic
1303 W. Evergreen Ave., Suite 200
Effingham, IL
217-342-3400
Directions

Accepting Patients: 
7 am to 4 pm – Monday through Friday


Mattoon

1201 Wooddell Way, Suite B 
Mattoon, IL
217-238-3000
Fax: 217-238-3008
Directions

Accepting Patients
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Skip the Wait: Reserve Your Walk-In Spot Online

At the Mattoon location, you can now reserve your walk-in appointment online for the Mattoon Walk-In Clinic.

  • Half of the day’s appointments are reservable online.
  • The rest remain open for traditional walk-ins.
  • Reservations open at midnight each day.

This reservation program will roll out to all of our Walk-In Clinic locations in the coming weeks.


Tuscola

1100 Tuscola Blvd.
Tuscola, IL
217-253-4764
Fax: 217-253-4886
Directions

Accepting Patients
7 am to 7 pm • Monday through Friday
8 am to 3 pm • Saturday and Sunday


Vandalia

660 W. Taylor St
Vandalia, IL
618-283-0266
Directions

Accepting Patients: 
8 am to 7 pm – Monday through Friday
9 am to 4 pm – Saturday & Sunday

Walk-In Clinic Providers

Robin Anderson, APRN,  Advanced Practice Registered Nurse
Abbie Bonnstetter, PA-C, Physician Assistant
Kaitlin Coltharp PA-C, Physician Assistant
Michaela Frey, APRN Advanced Practice Registered Nurse
Sandy Frey, APRN, Advanced Practice Registered Nurse
Lindsay Glover, APRN,  Advanced Practice Registered Nurse
Morgan Helbig, APRN, Advanced Practice Registered Nurse
Vincent Macino, PA-C, Physician Assistant - Certified
Lisa Price, APRN,  Advanced Practice Registered Nurse
Kimberly Pruemer, FNP-C, Family Nurse Practioner - Certified
Lindsey Rahn, APRN, Advanced Practice Registered Nurse
Ali Ray, APRN, Advanced Practice Registered Nurse
Emma Schultz, APRN,  Advanced Practice Registered Nurse
Kristina Smith, APRN,  Advanced Practice Registered Nurse


 

Walk-In Clinic Frequently Asked Questions

What is a Walk-in Clinic?
The purpose of a walk-in clinic is to complement the care you receive from your primary care provider by offering same-day care when your regular provider is not available. A walk-in clinic provides high-quality medical care for common, non-life-threatening conditions in people of all ages.

What services are provided it the Walk-in Clinics?
Clinic providers treat people ages 6 months and older for medical conditions that need care right away, but are not life-threatening. The clinics also offer diagnostic services like X-ray and simple urine tests. They also provide school and sports physicals. Walk-in clinics are not intended to treat chronic conditions or serious medical conditions. Patients who appear with severe symptoms will be referred to the Emergency Department.

Walk-in clinic personnel often treat: 
• Common, non-life-threatening illnesses in children and adults
• Cold and flu
• Minor cuts or lacerations needing stitches
• Sprains, strains and simple fractures
• Earaches, sore throats and coughs
• Bladder infections
• Asthma and similar conditions that require breathing treatments

When should a person head straight to the Emergency Department?
If you are experiencing any of these symptoms, then we encourage you to go straight to the Emergency Department:
• Chest pain
• Stroke-like symptoms
• Shortness of breath
• Severe abdominal pain
• Severe head injury
• Sudden, severe headache

Trust your instinct. If you think it’s something serious, don’t hesitate; go to the nearest emergency room or call 911.

Who will take care of me?
Skilled and friendly healthcare providers including nurse practitioners and physician assistants staff our walk-in clinics. They are trained to do about 90 percent of what family physicians do.

Is a Walk-Clinic more affordable than an Emergency Room visit?
A walk-in clinic visit is normally a lower cost choice than an Emergency Room visit. With many insurance plans, walk-in clinic patients pay co-pays that are similar to what they pay for doctor office visits.

Why is it important to have a primary care provider?
While walk-in clinics definitely provide a service, they are not a substitute for ongoing primary medical care. Rather, primary care providers can deliver ongoing medical care and maintenance to patients in a way that walk-in providers cannot. A primary care provider can refill prescriptions and manage chronic pain. Primary care providers are also best to manage complex medical conditions like hypertension and diabetes, which require ongoing monitoring and lab work. Any person who goes to a SBL walk-in clinic because he does not have a regular provider will be assisted in securing an appointment with a provider who he or she can continue to see.

Do I need an appointment?
No, people are seen on a first-come, first-served basis.

How long will I have to wait?
Patients are seen as quickly as possible, with wait times based on the number of people seeking care and the seriousness of their conditions. Wait times can be viewed at www.sarahbush.org. 

Do the Walk-In Clinics draw labs?
No, none of the Walk-In Clinics draw labs.


SBL Patient Portal

Through this secure portal, you can:
   • request an appointment with your doctor or advanced practice provider
   • request a medication refill
   • update your over-the-counter medications and allergies
   • view your test results
   • talk with your doctor’s office

Overview

SBL Walk-In Clinics

Convenient Care When You Need It

OUTPATIENT - A Department of Sarah Bush Lincoln Health Center

The Walk-In Clinics at Sarah Bush Lincoln provide convenient medical care for patients ages 6 months and older who have minor illnesses and injuries. Whether you have a cold, sore throat, ear infection, minor cut, sprain, or strain, our team is here to help you get the care you need.

Our clinics also offer diagnostic services, including X-rays, to help evaluate certain injuries and medical concerns. Please note that Walk-In Clinics do not draw laboratory tests (labs) and are not intended to treat chronic conditions or serious medical conditions. Patients are generally seen on a first-come, first-served basis.

Anyone with a life-threatening illness or injury should go to the nearest emergency room.

Online Reservations Now Available

Skip some of the wait with online reservations at our Mattoon and Charleston Walk-In Clinics!

Eligible patients can now reserve a same-day visit time on weekdays at these two locations. Traditional walk-in visits are still welcome, and no reservation is required.

How Online Reservations Work

  • Reserve at midnight: Reservations open at midnight each weekday, Monday through Friday, for that same day's visits.
  • Limited appointment times: Some visit times are available to reserve online.
  • Walk-ins are welcome: Additional time slots remain available for patients who arrive without a reservation.
  • Previous visit required: To use online reservations, you must have previously received care at any Sarah Bush Lincoln location.

Make an Online Reservation

Online reservations are currently available only at the Mattoon and Charleston Walk-In Clinics, with plans to expand the program to additional Walk-In Clinic locations in the coming months.

Know Before You Visit

  • Age: Patients must be at least 6 months old.
  • Conditions treated: Minor illnesses and injuries.
  • Diagnostic services: Imaging (Xray only), on-site testing for strep, flu, covid, RSV, and mono. No blood draws.
  • Appointments: Walk-ins are welcome, and eligible patients may reserve online at participating locations on weekdays.
  • Emergencies: For life-threatening illnesses or injuries, go to the nearest emergency room.

Our goal is to make accessing care as convenient as possible while helping you understand which services are right for your needs.

 

Hours & Locations

Charleston

2040 Lincoln Ave., Suite 100
Charleston, IL
217-345-2030
Fax: 217-345-2045
Directions

Accepting Patients: 
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Skip the Wait: Reserve Your Walk-In Spot Online

At the Charleston location, you can now reserve your walk-in appointment online for the Charleston Walk-In Clinic.

  • Half of the day’s appointments are reservable online.
  • The rest remain open for traditional walk-ins.
  • Reservations open at midnight each day.

This reservation program will roll out to all of our Walk-In Clinic locations in the coming weeks.


Effingham

SBL Bonutti Clinic
1303 W. Evergreen Ave., Suite 100
Effingham, IL
217-540-6123
Fax: 217-347-7197
Directions

Accepting Patients: 
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Acute Orthopedic Walk-In

SBL Bonutti Clinic
1303 W. Evergreen Ave., Suite 200
Effingham, IL
217-342-3400
Directions

Accepting Patients: 
7 am to 4 pm – Monday through Friday


Mattoon

1201 Wooddell Way, Suite B 
Mattoon, IL
217-238-3000
Fax: 217-238-3008
Directions

Accepting Patients
7 am to 7 pm – Monday through Friday
8 am to 3 pm – Saturday & Sunday

Skip the Wait: Reserve Your Walk-In Spot Online

At the Mattoon location, you can now reserve your walk-in appointment online for the Mattoon Walk-In Clinic.

  • Half of the day’s appointments are reservable online.
  • The rest remain open for traditional walk-ins.
  • Reservations open at midnight each day.

This reservation program will roll out to all of our Walk-In Clinic locations in the coming weeks.


Tuscola

1100 Tuscola Blvd.
Tuscola, IL
217-253-4764
Fax: 217-253-4886
Directions

Accepting Patients
7 am to 7 pm • Monday through Friday
8 am to 3 pm • Saturday and Sunday


Vandalia

660 W. Taylor St
Vandalia, IL
618-283-0266
Directions

Accepting Patients: 
8 am to 7 pm – Monday through Friday
9 am to 4 pm – Saturday & Sunday

Walk-In Clinic Providers

Walk-In Clinic Providers

Robin Anderson, APRN,  Advanced Practice Registered Nurse
Abbie Bonnstetter, PA-C, Physician Assistant
Kaitlin Coltharp PA-C, Physician Assistant
Michaela Frey, APRN Advanced Practice Registered Nurse
Sandy Frey, APRN, Advanced Practice Registered Nurse
Lindsay Glover, APRN,  Advanced Practice Registered Nurse
Morgan Helbig, APRN, Advanced Practice Registered Nurse
Vincent Macino, PA-C, Physician Assistant - Certified
Lisa Price, APRN,  Advanced Practice Registered Nurse
Kimberly Pruemer, FNP-C, Family Nurse Practioner - Certified
Lindsey Rahn, APRN, Advanced Practice Registered Nurse
Ali Ray, APRN, Advanced Practice Registered Nurse
Emma Schultz, APRN,  Advanced Practice Registered Nurse
Kristina Smith, APRN,  Advanced Practice Registered Nurse


 

Walk-In Clinic FAQs

Walk-In Clinic Frequently Asked Questions

What is a Walk-in Clinic?
The purpose of a walk-in clinic is to complement the care you receive from your primary care provider by offering same-day care when your regular provider is not available. A walk-in clinic provides high-quality medical care for common, non-life-threatening conditions in people of all ages.

What services are provided it the Walk-in Clinics?
Clinic providers treat people ages 6 months and older for medical conditions that need care right away, but are not life-threatening. The clinics also offer diagnostic services like X-ray and simple urine tests. They also provide school and sports physicals. Walk-in clinics are not intended to treat chronic conditions or serious medical conditions. Patients who appear with severe symptoms will be referred to the Emergency Department.

Walk-in clinic personnel often treat: 
• Common, non-life-threatening illnesses in children and adults
• Cold and flu
• Minor cuts or lacerations needing stitches
• Sprains, strains and simple fractures
• Earaches, sore throats and coughs
• Bladder infections
• Asthma and similar conditions that require breathing treatments

When should a person head straight to the Emergency Department?
If you are experiencing any of these symptoms, then we encourage you to go straight to the Emergency Department:
• Chest pain
• Stroke-like symptoms
• Shortness of breath
• Severe abdominal pain
• Severe head injury
• Sudden, severe headache

Trust your instinct. If you think it’s something serious, don’t hesitate; go to the nearest emergency room or call 911.

Who will take care of me?
Skilled and friendly healthcare providers including nurse practitioners and physician assistants staff our walk-in clinics. They are trained to do about 90 percent of what family physicians do.

Is a Walk-Clinic more affordable than an Emergency Room visit?
A walk-in clinic visit is normally a lower cost choice than an Emergency Room visit. With many insurance plans, walk-in clinic patients pay co-pays that are similar to what they pay for doctor office visits.

Why is it important to have a primary care provider?
While walk-in clinics definitely provide a service, they are not a substitute for ongoing primary medical care. Rather, primary care providers can deliver ongoing medical care and maintenance to patients in a way that walk-in providers cannot. A primary care provider can refill prescriptions and manage chronic pain. Primary care providers are also best to manage complex medical conditions like hypertension and diabetes, which require ongoing monitoring and lab work. Any person who goes to a SBL walk-in clinic because he does not have a regular provider will be assisted in securing an appointment with a provider who he or she can continue to see.

Do I need an appointment?
No, people are seen on a first-come, first-served basis.

How long will I have to wait?
Patients are seen as quickly as possible, with wait times based on the number of people seeking care and the seriousness of their conditions. Wait times can be viewed at www.sarahbush.org. 

Do the Walk-In Clinics draw labs?
No, none of the Walk-In Clinics draw labs.

Patient Portal


SBL Patient Portal

Through this secure portal, you can:
   • request an appointment with your doctor or advanced practice provider
   • request a medication refill
   • update your over-the-counter medications and allergies
   • view your test results
   • talk with your doctor’s office